Terms and Conditions
These Terms and Conditions apply to purchases made through MorgenCraft’s English storefront at morgencraft.com/en/.
Seller Information
Seller: MorgenCraft
Email: info@morgencraft.com
Website: https://morgencraft.com/en/
Customer support is available through the contact page and WhatsApp contact links shown on the website.
Products
MorgenCraft offers handmade, wooden, ceramic, decorative, bag, clock, kitchenware and local goods. Product descriptions, photos, stock status and prices are shown on each product page. Minor visual differences may occur because many products include handmade or natural materials.
Prices and Currency
Prices on the English storefront are displayed in USD unless otherwise stated. Shipping fees, applicable taxes, customs duties or local import charges may vary depending on the delivery country and may be the responsibility of the customer where required by local laws.
Orders and Payment
Orders are confirmed after successful checkout and payment. If an order cannot be processed due to stock, payment, address or shipping limitations, MorgenCraft may contact the customer or cancel/refund the order where necessary.
Shipping and Delivery
Shipping and delivery information is provided on the Delivery & Returns page. Estimated delivery times may vary depending on destination, customs processing, carrier operations and public holidays.
Returns, Exchanges and Refunds
Return, exchange and refund conditions are explained on the Delivery & Returns page. Customers should contact MorgenCraft before sending any product back. Returned products should be unused, undamaged and in suitable packaging unless the return is due to a defect or an error caused by the seller.
Customer Responsibilities
The customer is responsible for entering accurate name, email, phone, address and delivery information. Delays or failed deliveries caused by incomplete or incorrect information may require additional communication or shipping arrangements.
Privacy
Personal data is processed according to the Privacy Policy published on the website.
Contact
For questions about orders, shipping, returns or these terms, customers may contact MorgenCraft through the Contact page or by using the contact options shown on the website.